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Effective Date: November 25, 2024

At Edynamics Marketing, we are committed to protecting the privacy of our clients, website visitors, and stakeholders. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our website, engaging our services, or sharing your personal information with us, you consent to the practices described in this Privacy Policy. We may update this policy periodically, and we encourage you to review it regularly to stay informed about how we protect your data.

What is Personal Information?

Personal information refers to information about an identifiable individual or information that allows an individual to be identified. This includes, but is not limited to:

• Name, address, and contact details (email, phone number).
• Employment details and business contact information.
• Payment details.
• Information shared during communications with us.

It does not include publicly available information such as business contact details used for professional purposes.

Collection of Personal Information

Information You Provide to Us

We collect personal information you voluntarily provide when you:

• Use our website.
• Contact us via email, phone, or online forms.
• Subscribe to newsletters or marketing communications.
• Engage our services or participate in surveys or events.

Examples of collected data include:

• Contact information (e.g., name, email, phone number).
• Business information (e.g., company name, job title).
• Feedback, testimonials, or inquiries.

Information We Collect Automatically

When you interact with our website, we may collect certain information automatically through cookies or other tracking technologies, such as:

• Your IP address and device information.
• Browser type and operating system.
• Pages viewed and time spent on our website.
• Referring URLs.

This information helps us improve our website’s performance and user experience.

Information from Third Parties

We may also collect personal information from third-party sources, such as:

• Social media platforms.
• Business partners or publicly available directories.

How We Use Your Personal Information

We use personal information for the following purposes:

1. Service Delivery:
   • To provide and improve our marketing and branding services.
   • To manage accounts and communicate effectively.
2. Marketing and Communication:
   • To respond to inquiries and requests.
   • To send updates, newsletters, or event invitations (with consent).
3. Business Operations:
   • To analyze usage trends and improve website functionality.
   • To process payments and maintain financial records.
4. Legal and Security Purposes:
   • To comply with legal obligations.
   • To detect and prevent unauthorized activities.

Sharing of Personal Information

We respect your privacy and do not sell, rent, or trade your personal information. However, we may share it under the following circumstances:

1. Service Providers:
   • With trusted third-party providers for services such as web hosting, data analysis, and marketing tools.
2. Legal Requirements:
   • When required by law or in response to valid legal requests.
3. Business Transactions:
   • During mergers, acquisitions, or other business restructuring.
4. With Consent:
   • For other purposes explicitly agreed upon by you.

Data Security

We implement robust technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data.
• Restricted access to personal information.
• Regular security audits and staff training.

While we take reasonable steps to secure your data, no system can be completely secure, and we cannot guarantee absolute protection.

Retention of Personal Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy unless otherwise required by law. When information is no longer needed, we securely delete or destroy it.

Your Privacy Rights

You have the right to:

• Access your personal information and request corrections.
• Withdraw consent for specific uses of your information.
• Request deletion of your personal data, subject to legal obligations.

For any privacy-related inquiries or to exercise your rights, please contact us at the information provided below.

Children’s Privacy

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries outside your own. We ensure that such transfers comply with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Revisions will be posted on this page, with an updated version on November 25, 2024.

Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact us:

Edynamics Marketing
2770 Dufferin Street
Toronto, Ontario
info@edynamicsmarketing.com